Customer Service Manager - Hiring Fast

Customer Service Manager - Hiring Fast
Company:

Wegmans Food Markets


Place:

New York


Job Function:

Customer Service

Details of the offer

We are looking to hire a resourceful Customer Service Manager to join our productive team at Wegmans Food Markets in Williamsville NY US
Growing your career as a Full Time Customer Service Manager is a terrific opportunity to develop productive skills.
If you are strong in persuasion, cooperation and have the right experience for the job, then apply for the position of Customer Service Manager at Wegmans Food Markets today!

Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am
Age Requirement: Must be 18 years or older
Location: Williamsville, NY
Address: 5275 Sheridan Drive
Pay: $21 - $22.50 / hour
Job Posting: 04/06/2024
Job Posting End: 05/06/2024
Job ID:R0205937
We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects.  Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store.  You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs.  If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basisPartner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait timeManage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunitiesProvide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standardsQuickly react to situations that arise, partnering with store leadership to problem solve operational challengesParticipate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture Required Qualifications
1 or more years of work experience, preferably in customer service, or a college degreeComputer skillsProven ability to multi-task and handle interruptions in a fast-paced environment Preferred Qualifications
Experience leading a teamAbility to quickly learn and adapt to new situations and subject mattersAt Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits* Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working Sundays or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with both a profit-sharing and 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellnessExclusive discounts on electronics, entertainment, gym memberships, travel and more!And more!***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position. For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.


Benefits of working as a Customer Service Manager in Williamsville NY US:
? Excellent benefits
? Company offers career progression opportunities
? Advantageous package


Source: Grabsjobs_Co

Job Function:

Requirements

Customer Service Manager - Hiring Fast
Company:

Wegmans Food Markets


Place:

New York


Job Function:

Customer Service

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