Job Description:
Targa Resources is seeking a motivated and confident Customer Service Assistant to join our team. This is a part-time, entry-level position that allows you to work from the comfort of your own home in Philadelphia, Pennsylvania. As a Customer Service Assistant, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.
Responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner.2. Providing product information and assistance to customers through phone, email, and other communication channels.3. Processing orders and handling returns or exchanges.4. Maintaining accurate customer records and updating databases with relevant information.5. Collaborating with other team members to ensure a seamless customer experience.6. Identifying opportunities for improvement in customer service processes and procedures.
Requirements:1. Strong emotional intelligence and the ability to empathize with customers.2. Excellent project management skills and the ability to multitask effectively.3. Strong written and verbal communication skills.4. Ability to work independently and prioritize tasks.5. Proficiency in Microsoft Office and other relevant software applications.6. High school diploma or equivalent.
Benefits:1. Paid Time Off (PTO) for eligible employees.2. Company transportation for work-related travel.3. Training and professional development opportunities to enhance your skills and advance your career.
Working Environment:At Targa Resources, we prioritize understanding and empathy in all interactions with our customers. We believe in providing a supportive and inclusive work environment where employees can thrive and grow professionally.
Equal Opportunity Statement:Targa Resources is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or any other protected status. We are committed to building a diverse and inclusive workforce and encourage all qualified individuals to apply.
Deadline to Apply: May 1, 2024
If you are a motivated individual with a passion for customer service and a desire to work from home, we encourage you to apply for the Customer Service Assistant position with Targa Resources. Join our team and be a part of our commitment to providing exceptional support to our customers.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
