Remote Customer Support Assistant

Job Description:We are looking for a Remote Customer Support Assistant to join our team at Cincinnati Financial. As a part-time entry-level position, this role will be based in Philadelphia, Pennsylvania, while allowing you to work remotely. This is a great opportunity for individuals who are hardworking, adaptable, and looking to gain experience in the insurance industry.

Responsibilities:- Provide excellent customer support via phone, email, and chat- Assist customers with inquiries, product information, and issue resolution- Collaborate with team members to ensure customer satisfaction- Maintain accurate records of customer interactions and transactions- Identify opportunities for improvement in customer service processes

Requirements:- Excellent communication skills- Ability to multitask and prioritize in a fast-paced environment- Strong problem-solving skills- Presentation skills for effective communication with customers- Willingness to learn and grow in the role- Must be adaptable to changing environments and technologies

Benefits:- Life insurance coverage- Company transportation for work-related activities- Paid sick leave for eligible employees- Opportunity for growth and development in the insurance industry

Working Environment:At Cincinnati Financial, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, innovation, and continuous improvement. You will have the opportunity to collaborate with professionals in the industry and contribute to the success of our company.

Deadline to Apply:Please submit your application by May 29, 2024, to be considered for this role.

Equal Opportunity Statement:Cincinnati Financial is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.