Delinquency Analyst Location Hanover, MD : Description/Job Summary This position is responsible for workflow coordination and organization within the Audit/Delinquency Department of the Pension Fund, including providing support to Audit Manager, in addition to handling special projects for the Pension Fund Office.
The incumbent works with minimal instruction or supervision and must be able to multitask and prioritize a wide variety of assignments. The incumbent will be the focal point for responsibilities as designated by the Audit Manager. Candidate must be well organized, and exercise the ability to work independently and collaboratively. Must have the ability to work well under pressure. Advanced written and communication skills required.
Responsibilities/Duties Research and review Contracts and Signature Pages Send notification letters to employers of up-coming audits Provide reports and assistance to auditors Send audit participation letters to local unions Keep accurate records of all audits for tracking Calculate interest on all audits when needed Notifies employers of audit delinquencies and handles complete collections process to include emailing and calling employers for audit payment Keep well organized files of all documents for audits Data processing of audit reports Organize the flow of local union audits and payment Tracks all audit costs and legal fees associated with audits Sends no deficiency audits and closes all files upon completion Assist and tracks employers for possible withdraw Provides assistance with all miscellaneous processes within the Department Provides assistance on special projects
Required Skills Excellent customer service and written and oral communications skills Excellent time management, organization, and coordination skills Ability to juggle multiple responsibilities Display discretion and maintain confidentiality of information both internally and externally Function with a high level of attention to detail Skilled in the use of personal computers and general office software products Deliver basic problem solving and prioritization skills Advanced level of Excel knowledge Ability to resolve problems independently Punctuality and good attendance required Professional appearance and demeanor required Foster teamwork and display a positive attitude Respectful of others in the workplace Exhibit productive mannerisms Required Experience 1 to 3 years of administrative office experience preferred. Computer literacy required.
Required Education
College degree required. Required Qualifications
Excellent customer service, excellent written and oral communication skills. Punctuality and good attendance is required. Advanced knowledge of Microsoft Word and Excel. Details Use of the computer is approximately 90% of the day. Forty (40) hours will constitute the regular work week. The working hours will be eight (8) with half an hour or one hour for lunch per day. Optional flex start times begin at 7:00am until 8:30am.
Location: Hanover, MD Compensation: Salary based upon experience
