Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.
About the role: Oversee and direct the day-to-day activities of Customer Service and Sample Receiving personnel and Soil Prep personnel. Improve the accuracy and efficiency of the sample log-in process with the goal of minimizing COC review time. Assists with the day-to-day activities in the customer service and receiving areas as warranted due to absences or high sample volume. Oversee Soil Prep and assign projects. Work closely with Customer Service, clients, and the Quality Assurance (QA) Department to identify means to improve client COC paperwork submissions. The process goal to be reducing time required to identify client needs and ensure continued compliance with our corporate QA program and standards. Perform other duties as assigned. About you: Exceptional verbal and written communication skills. Diligent work ethic and the ability to work independently. Strong organizational skills with the ability to handle numerous details. High energy level, confidence, and ability to thrive in a fast-paced environment. Proficient in computers. Attention to detail. Desire to produce error free work. Will to work overtime as needed. Required Qualifications: High school diploma. Some college level math classes and chemistry courses preferred. Physical Demands: Able to speak and hear clearly while communicating with staff, management, and clients. Able to sit, and /or stand for 100% of an 8-hour day. Dexterity in hands and fingers to operate computer and other equipment. Must have average vision and able to see to read reports and operate equipment. Able to lift 50 lbs. Working at ALS: Our people are our most valuable asset and drive our success at ALS. We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.
Our benefits include: Compensation Min$16.50-Max$23.00 Structured wage increases Comprehensive benefit package (including: medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks) Additional vacation days for years of service Business support for education or training after 9 months with the company Learning & development opportunities (unlimited access to e-learnings and more) About ALS: ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
Everyone matters: ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society
ALS is a VEVRAA Federal Contractor.
EOE AA Minority, Female, Veteran, Individuals with Disabilities Click Here to view the EEO is the Law poster
Click Here to view the FMLA Law poster
Click Here to view the EPPA Law Poster
Click Here to view the Pay Transparency Provision
Click Here to view company E-Verify Participation Poster
ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
