Job no: 492729
Work type: Full-Time Staff
Location: Arnold/Main Campus
Categories: Full-Time Staff
Title: Senior Programmer/Analyst
Department: Enterprise Application Svcs
Campus Location: Arnold/Main Campus
Salary Range: $93,173-$116,466
Work Mode: This position is remote, however, some in-person presence on campus or at alternative locations, may be required at times.
Hours Per Week: 40
Work Schedule: Position Type: Full-Time Staff, Non-Exempt
Position Summary The Senior Programmer Analyst is responsible for defining and analyzing business systems-related issues and solving, designing, and implementing solutions that address those issues. In addition, the Senior Programmer/Analyst supports the college's integrated ERP by developing, testing, debugging, implementing, and supporting increasingly complex computer programs using the delivered software development tools. Responsibilities also include applying vendor-delivered maintenance, assisting customers in understanding system functionality, preparing project requirements and technical documentation, and leading/participating in meetings with the customers and technical staff. This position requires training others, such as customers and technical staff. The Senior Programmer/Analyst works with 3rd Party Vendors to ensure that business process needs are met.
Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.
In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Job Duties and Responsibilities Interaction with end users. Assist users with understanding system functionality so that Colleague can be used as delivered when possible. Train users on new or modified functions. Meet in an open forum to discuss routine user system modifications, potential system enhancements, or new initiatives to be investigated and/or pursued. Provide leadership in group meetings by setting the agenda and ensuring the goals of the meeting are met. Assist with analyzing and testing periodic system events that require special user interaction, such as year-end, ad-hoc requests etc.
Monthly review of vendor-supplied updates for potential changes affecting workflows/processes currently in production. Research new functionality delivered by Ellucian, work with customers to review changes, re-apply customizations already in use, and confirm testing is completed.
Working with customers to plan, modify, test, document, and debug the Colleague system to meet the requirements of a 2-year college instead of the delivered 4-year college. All system enhancements must be performed in strict accordance to ADS standards, as well as the SDLC (Systems Development Life Cycle).
Perform analysis and design of proposed additions or changes to the existing system. Lead and participate in project planning sessions to analyze and develop requirements while applying best practices and insight into the college's business processes.
Preparing documentation for proposed additions or changes to the existing system. Preparation of scope and requirements documentation for all new requests is an essential step in getting complete agreement from all stakeholders. Likewise, creating technical documentation for all changes to the system (new or modified) is essential in facilitating future modifications. In addition, provide end-user documentation of all custom-delivered processes. This should include project requirement documentation for users, as well as technical documentation intended for IS use.
Troubleshooting end-user issues pertaining to our ERP and CRM systems, including any interacting 3rd party systems. This includes help-desk tickets, ad-hoc reports, daily automated job output review, customer support calls requesting assistance with daily tasks or interacting with outside business entities. Required Qualifications: Bachelor's degree
Minimum 7 years of experience in the following areas:
Programming in a high-level computer language such as COBOL, C++, Visual Basic, and/or UniBasic.
Working technically in relational databases and Windows-UNIX/Client-Server environments.
Programming in third-party reporting languages.
Installing, implementing, maintaining, and supporting vendor-developed administrative systems in an academic environment.
Performing large systems/business analysis and design of computer systems, preferably in higher education.
Managing software projects.
Working on multiple projects simultaneously.
Creating technical and end-user documentation.
Producing excellent oral and written communication.
Working both independently and as a team player.
Providing strong customer service with the ability to deal tactfully and effectively with students, faculty, staff, vendors, and the public. Preferred Qualifications: Programming skills in UniBasic, Envision Toolkit, or Colleague Studio.
3 years of technical skills in web programming and design. Advertised: 02 Feb 2024 Eastern Standard Time
Applications close:
