Job Type
Full-time
Description
Salesforce Administrator
About the Company
The Nicholson Companies is a full-service self-storage management and development company incorporated in Virginia in May 1962 and wholly owned by Tom Nicholson, III. The Nicholson Companies has been and continues to be involved in developing, building and purchasing self storage facilities and providing management/consulting services to the owners of self storage facilities from Virginia to Florida. The Nicholson Companies developed the first self-storage facility in the State of Virginia in 1973.
The Nicholson Companies currently provides management/consulting services to the owners of over 50 facilities throughout Virginia and south to Florida, containing in the aggregate over 3,000,000 square feet of space and representing over $200,000,000 in value. Most of our management accounts take advantage of the brand recognition offered by utilizing our "AAAA Self Storage" trade name.
The Nicholson Companies corporate offices are located at 819 West Little Creek Road in Norfolk, Virginia. Corporate personnel monitor rental activities, turnover of rental units, cash transactions, deposits, bank reconciliation, operating expenses, property maintenance, manager and facility performance on a weekly, monthly and year-to-date basis. We provide advice and assistance in analyzing any aspect of self-storage development, management and ownership to our clients.
For more information, please visit our website at www.thenicholsoncompanies.com .
About the Position
Come join our team as a Salesforce Administrator who will have responsibilities for the administration of a proprietary application built on Salesforce. This includes system configuration, production support, user provisioning, AppExchange apps implementation, requirements gathering and documentation, data management and creating functional solutions. Working with custom objects and flow will be required. This role collaborates with other team members to identify, define, and implement changes and enhancements to meet business requirements.
Specific responsibilities will include:
Work in Live or Sandbox environments using Custom Objects and Flow.
Collaborate with other team members to understand requirements and find solutions.
Stay updated with new Salesforce release features and provide insights on how they can be beneficial to the business. Research add-on apps and provide recommendations based on use cases.
Perform hands-on work related to sandbox management, release management and overall platform health.
Recommend and implement short term or long-term workarounds to system and/or business processes.
Build and manage Dashboards and Reports as needed.
Identify, diagnose, and resolve technical problems, escalate, and track problems appropriately.
Answer and solve user support cases.
Provide User Training for new Processes and Modules.
Requirements:
The ideal candidate is a confident self starter who is very detail oriented and motivated in a fast-paced environment. 2+ years' experience as a Salesforce Administrator with day-to-day Salesforce support, long-term projects and Org Maintenance.
Must have a broad knowledge of customizing Salesforce, configuring the platform, managing users, and the available features, functions, and capabilities.
Solid verifiable work history.
Ability to work independently, as well as collaboratively with the team.
Highly skilled in interpersonal and verbal/written communications, presentations, analytical and problem-solving skills.
Preferred skills: Understanding Apex, Visualforce, APIs, JavaScript, CSS, HTML and popular Web UI frameworks is preferred.
Super Badges in Process Automation Specialist, Lightning Experience Reports & Dashboards Specialist and App Customization Specialist preferred
Benefits
We recognize people as our most valuable asset. Our competitive salary is matched with an employee's skill set and our benefits package includes access to a 401K with up to a 5% dollar for dollar employer match for 2024, Company assistance with medical insurance, paid sick time, paid Company holidays, and paid vacations. Compensation commensurate with experience and skill set.
*Equal Opportunity Employer. Employment contingent upon successful completion of background investigation, Motor Vehicle Record Check and Credit check. Smoke-free workplace. No recruiters or agencies without a previously signed contract.
