Representative, Customer Service I

Title: Mail Room Clerk

JOB DESCRIPTION:
• Sign for incoming registered or certified mail
• Sort mail by department, location or category (e.g. bills, notices, personal)
• Stamp and record date of receipt and sender's name
• Keep records of incoming packages, including their weight, return address and description
• Collect and prepare correspondence to be mailed including FedEx, UPS and DHL(e.g. applying appropriate stamps, verifying addresses)
• Correct and reforward misdirected mail
• Arrange for express delivery when needed
• Distribute mail to individuals or departments
• Track mailroom supplies (e.g. stamps, envelopes, address labels

Experience:
• Typically less than one year

Education/Certification:
• High School Diploma or equivalent

Distinguishing Characteristics:
• Basic computer, email, phone and communication skills.
• Must be able to multi-task and work in a fast-paced, warehouse environment.