Remote Customer Service Assistant

Job Description:AGCO, a leading agricultural equipment manufacturer, is seeking a part-time Remote Customer Service Assistant to join our team in Chicago, Illinois. As an Associate Level position, we are looking for candidates with at least 3 years of experience in customer service. The ideal candidate will be adaptable and resourceful, with strong critical thinking and creativity skills.

Responsibilities:- Provide exceptional customer service via phone, email, and chat- Assist customers with product inquiries, orders, and returns- Resolve customer complaints and issues in a timely and professional manner- Collaborate with other team members to improve processes and customer satisfaction- Maintain accurate records of customer interactions and transactions- Stay up-to-date on product knowledge and company policies

Requirements:- At least 3 years of experience in customer service- Excellent communication and interpersonal skills- Ability to work independently and collaboratively- Strong problem-solving skills- Proficiency with Microsoft Office and CRM software- High school diploma or equivalent

Benefits:- Company-provided equipment for remote work- Life insurance coverage- Free food and snacks in the office

Working Environment:At AGCO, we encourage calculated risk-taking to drive innovation and progress. We value creativity and initiative, and provide opportunities for growth and development within the company.

Equal Opportunity Statement:AGCO is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

Deadline to apply: May 1, 2024.

Join AGCO and help us revolutionize the agriculture industry with your customer service skills!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.