Job Description:As a Remote Client Support Assistant at New York Life Insurance, you will play a crucial role in providing top-notch customer service and support to clients from the comfort of your own home in Los Angeles, California. This part-time entry-level position requires at least 1 year of relevant experience and the ability to work independently and diligently.
Responsibilities:- Provide exceptional customer support to clients via phone, email, and online chat- Assist clients with inquiries, concerns, and account maintenance- Collaborate with team members to ensure timely resolution of client issues- Conduct research and problem-solving to address client needs effectively- Manage client relationships and offer personalized assistance as needed- Maintain accurate records of client interactions and transactions- Stay up-to-date on insurance products and services offered by the company- Adhere to company policies and procedures at all times- Take on additional tasks and projects as assigned by supervisors
Requirements:- 1 year of experience in customer service or client support- Excellent communication skills, both verbal and written- Ability to work independently and manage time effectively- Strong problem-solving abilities and attention to detail- Comfortable with people management and building relationships- Proficiency in using Microsoft Office and other computer applications- High school diploma or equivalent required, college degree preferred
Personality Traits:- Independent- Hardworking
Soft Skills:- Problem-solving- People management
Benefits:- Profit sharing- Visa sponsorship- Company equipment provided
Working Environment:At New York Life Insurance, we encourage a spirit of exploration and taking calculated risks for growth. Our remote team fosters a collaborative and supportive atmosphere where your contributions are valued and recognized.
Equal Opportunity Statement:New York Life Insurance is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals from all backgrounds to apply for this position.
Deadline to apply: May 22, 2024
Join the New York Life Insurance team and make a difference in the lives of our clients while enjoying the flexibility of a remote work environment. Apply today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
