Onsite Desktop Support

Milwaukee County Zoo is looking for a Desktop Support 1 resource to work 40 hours a week, Sunday-Thursday.
Top Skills & Years of Experience:
•1-3 years customer service experience.
•2-year degree in an IT related field or current progress towards a degree in combination with experience.
•Familiarity with Microsoft Active Directory
•Familiarity with Microsoft SCCM imaging software
Nice to Have Skills:
•Provide daily support for PC hardware and software, including: Windows 10, Office 365 and other departmental and enterprise applications.
•Participate in installing, configuring, and maintaining computer operating systems and images.
•Install and troubleshoot peripherals for users.
•Aid in troubleshooting smartphones and other related ad hoc devices.
Additional details: Onsite, possibly wet and dirty working conditions. Typical work week would be Sun, Mon, Tue, Wed & Thurs - 8 hour shifts onsite at the Milwaukee County Zoo.