Citi's US in-house creative agency is looking for an Account & Project Management Lead to oversee a team of Project Managers who manage the development of high-volume digital and print marketing assets.This position requires a proven record of success in leading Project Managers and managing high priority creative copy and design initiatives, preferably in an agency environment.The key characteristics for this position are:Dedicated leader – Motivating and driving Project Managers to implement a consistent and unified experience across marketing deliverables and lines of businessClient advocate – Taking consultative approach to build and maintain strong relationships with project stakeholders and senior leadershipStrategic visionary – Seeing beyond explicit assignments; identifying broader opportunities to enhance client deliverables and internal processesCollaborative partner – Partnering with stakeholders and execution partners to equip the team with best practices and manage client needs and expectationsCreative problem-solver – Using established process, controls and judgment to navigate project pilots and escalationsContinuous learner / Influencer – Promoting continued education to the team, introducing fresh ideas and providing mentorship to help retain and grow in-house talentKey Responsibilities:The primary responsibility of the in-house agency is to provide their partners with innovative and dynamic assets that adhere to brand guidelines, the client's central messaging and ADA compliance.TheAccount & Project Management Lead is specifically responsible for:Leading a team Project Mangers; influencing the efficiency and quality of work and advocating for the agency / client relationshipsManaging multi-dependency, high priority projects and new process / scope pilotsCollaborating with cross-functional leadership to manage client experience and expectations; ensuring projects align with business needsPresenting to senior leadership; clearly explaining strategy and impact of the team's involvementParticipating in project kickoff meetings, performing internal reviews and joining client presentation calls to lead the team in delivering high quality assetsDemonstrating Citi's purpose of making every client's progress our passionQualifications:Bachelor's degree in Business, Marketing, Mass Communication/Advertising or related fieldPgMP or PMP certification highly preferred8+ years in project and account management, and supervisory experienceAgency experience (in-house agency experience is a plus)Demonstrated cross-functional and collaborative work style to partner effectively with various levels within organizationExperience developing project plan, scope and timelineIdentify gaps in project plans and educate Project Managers on resolutionsComfortable in ambiguous situations, self-starter and self-learnerStrong presentation skills and the ability to clearly and effectively discuss projectsSuccessful experience partnering with internal clients and senior leadersMulti-tasking and organization skills with ability to create and manage a process calendarAbility to successfully collaborate with local and remote team membersAttention to detail with emphasis on accuracy and qualityDemonstrates a flexible approach and resilience to setbacksStrategic thinking with the ability to untangle complex issuesHiring Locations:New York, NYJacksonville, FLCharlotte, NCIrving, TXWilmington, DEO'Fallon, MOAtlanta, GASchaumberg, IL------------------------------------------------------Job Family Group:Marketing------------------------------------------------------Job Family:Communication & Creative Services------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:14000 CITI CARDS WAY BUILDING C JACKSONVILLE------------------------------------------------------Primary Location Full Time Salary Range:$129,840.00 - $194,760.00In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:May 14, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.View the "EEO is the Law" poster. View theEEO is the Law Supplement .View theEEO Policy Statement .View thePay Transparency Posting
