Delaware North Gaming is seeking a full-time Housekeeping Lead to join our team at Southland Casino in West Memphis, Arkansas. As a Housekeeping Inspector you are responsible for overseeing the total cleanliness of all rooms. Pay Benefits We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas. Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed. Acts on assignments received from the Housekeeping Supervisor. Prepares the weekly inventory, checks in all supplies, and reports any discrepancies. Informs the Housekeeping Supervisor of needed supplies and creates purchase orders as needed. Keeps the Housekeeping Supervisor informed of pertinent information pertaining to the department. Assists in the direct training program of the new housekeeping employees. Completes the daily housekeeping report. Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment. Provides for a safe work environment by following all company safety and security policies and procedures. Will perform cleaning duties on slower day or when staff shortages occur. Other duties as assigned. Housekeeping experience required. Previous supervisory experience preferred. Previous commercial cleaning and/or guest service experience preferred. Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures. Ability to work quickly under pressure. Ability to follow direction and instructions. Ability to read in English and ability to print and speak simple sentences. Ability to make simple addition and subtraction calculations. No high school diploma or GED required. Frequent walking and standing for entire length of shift. Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying. Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
