Are you an experienced, highly motivated, and energetic individual looking for an exciting opportunity? As the front desk lead your primary responsibility will be to oversee the day-to-day front desk staffing and training operations. We're seeking someone who is passionate about fitness, organized, and dedicated to providing a safe and welcoming environment for our valued members. You will also play a crucial role in hiring and training our exceptional staff, as well as managing the scheduling. This position requires 25 to 30 hours per week, including some evenings and weekends. If you have 1-2 years of experience in the fitness industry, including management experience, we encourage you to apply today and be a part of our team!Responsibilities:Create and implement marketing and sales strategies to attract new members and retain existing onesProvide a clean and safe environment for the benefit of both members and staffAssure that all applicable laws and regulations are followedAddress and resolve customer complaints and concerns to ensure their utmost satisfactionMonitor financial performance and develop strategies to increase revenueQualifications:Proven customer service experience as a manager; strong member-focused mentalityThis position requires a high school diploma or equivalent GED; degree in a fitness related field of study is a plusMust have superb communication skills, organizational skills, and problem-solving skillsYou must have previous experience in a manager role overseeing a team, preferably in a fitness role3-5 years of experience working in a gym or the fitness industry requiredSales and sales management experience are crucialAbout Company:HFAC is a Wellness Community, deeply committed to supporting each person's unique journey of health. Owned & managed by a local family business, HFAC has a long-term history & vision that prioritizes whole-person health, business health, & culture first. HFAC especially loves families and is passionate about instilling a love of healthy activity in all ages and people.As an established independent Club, HFAC has the flexibility to adapt & innovate. New hybrid resources, mental well-being emphasis & behavioral health tools are here to stay as an integrated part of membership. Our award-winning facility is a deeply valued part of HFAC Members' lives. Filled with natural light, broad amenities & abundant equipment, there is something for everyone. Plus, it just keeps getting better with ongoing investment. What really makes HFAC special is the people. Come be a key part of something truly special!
