Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to 'protect people, enhance lives, and preserve the planet.'
Job Summary The Specialist position will conduct assessments with hotel, restaurant, and grocery clients to ensure brand standards, food quality and friendly service for their customers.
Key Performance Indicators Monthly/quarterly productivity goals
Quarterly TOJ efficiency goals
6 month rolling average of Client Feedback ratings (SFI)
Quality metrics- as compared to entire team of specialists (Consistency, Score variance, % perfect scores & client feedback)
Principal Duties and Responsibilities Conduct assessments that measure conformity to established regulatory, industry, and proprietary brand standards for clients
Observe food prep and cooking standards to ensure food safety, health, and sanitation practices
Partner with clients to address root causes of assessment discrepancies and develop corrective action plans
Teach and coach clients how to make their workplace a safer and healthier environment for themselves and their customers
Travel up to 50%, or 10 days per month, including some evening and weekend work
Work in autonomous environment while remaining organised, on task and efficient
CANDIDATE SUMMARY Required Experience Experience in food service, restaurant or grocery operations
Experience in giving high level of customer service
Required Leadership Traits and Characteristics Capable of being detail-oriented while focusing on the big picture
Ability and desire to influence others with tact and skill
Ability to provide clear and constructive feedback in a positive manner
Strong communication skills
Professional and positive
Formal Education, Qualifications or Training Must have at least one of the following
Bachelor's degree (Hospitality Management, Food Science, Nutrition, Culinary Arts or other Science degree), with at least one year of experience in food service, restaurant or grocery operations
Bachelor's degree (other than Science/Food/Hospitality) with at least two years of experience in food service, restaurant or grocery operations
Associates degree with at least four years progressive experience in food service, restaurant or grocery operations
High School Diploma/GED and at least five years progressive experience in food service, restaurant or grocery operations
Meet the requirements to obtain CP-FS certification within 1 year of hire
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement 401(k) retirement plan with company-matching contributions
Work-Life Balance Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. California residents click here to review your privacy rights.
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