Export Coordinator JOB-******** Anticipated Start Date May 27, 2024
Location Neenah, WI
Type of Employment Contract Hire
Employer Info Honesty, Integrity, and Courage are the foundations for our client, but innovation is their passion. Their unique global footprint and inclusion policies are the guiding principles for providing a better life for everyone through their essential products. As an employee for our client, you can make a global difference.
Job Summary We are looking for individual to join our client's team as Export Coordinator. Facilitate sales and customer service of spare parts and lab supplies to international customers to ensure on-time delivery of accurate orders that follow all US Export and Foreign Government Import Regulations.
Job Description Provide exceptional customer service and problem resolution to order inquiries and various questions or issues Utilize SAP and SED to complete and maintain accurate order and material information obtained from Procurement, vendors and other sources Ensure all required export documents are complete and accurate, as well as, correctly and timely transmitted to appropriate parties Work effectively with customers, vendors, warehouse team and carriers to complete and schedule shipments according to delivery date requirements Skills Required Must have SAP experience Experience with exporting goods is highly desirable Proficient in Windows, Word, Excel and SharePoint Strong interpersonal and communications skills in both verbal and written format Demonstrated problem solving capabilities Ability to work accurately and independently in fast paced environment while meeting established metrics 100% daily shipping deadlines nitial customer response within 24 hours One or less customer service related claim/month Previous success as customer service, logistics or procurement operations associates are typically good candidates Specific Responsibilities Include:
Non-Standard Picks (all applicable countries) Freight Shipment Consolidation/Close/Completion Tentative Pricing Capability and adaptability to assume complete export responsibilities to enable seamless coverage by providing flow-to-the-work and back-up support KTW to KTE Shipments Sales Order Entry (all countries) Quoting Claim Resolution Additional Requirements Must be a local candidate - required to work on-site 100% of the time We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
