We are searching for a capable Director, RCM Operations to join our vibrant team at Therapy Brands in Eagan, MN.
Growing your career as a Full Time Director, RCM Operations is an awesome opportunity to develop exceptional skills.
If you are strong in critical thinking, cooperation and have the right experience for the job, then apply for the position of Director, RCM Operations at Therapy Brands today!
Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes.
Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.
For more information, explore our solutions at therapybrands.com .
Job Description The Director, RCM Operations will oversee a team of RCM Managers and/or Brand RCM staff within a specialty or specialties of Therapy Brands' RCM division, holding responsibility for the entire RCM performance and revenue attainment.
This position will start working remotely and transition into a hybrid remote/in-office model 2-3 days/week, reporting to our new Eagan, MN office.
PRIMARY RESPONSIBILITIES OF THIS POSITION Manage a team of RCM Managers within a segment(s) of the Therapy Brands portfolio, providing coaching and direction to direct reports
Stay abreast of legislative and payer updates relevant to claims processing, including Medicare, Medicaid, and applicable best coding practices Lead and/or participate in priority customer escalations, partnering with VP Operations/GMs to retain RCM customers Prepare regular reports to RCM senior leadership on segmental RCM performance Gather, interpret, and report on trends in RCM for assigned brands/segments As needed, interview, hire, and train RCM staff and management team members Implement ongoing improvement and remediation efforts for Therapy Brands' RCM profit and performance targets within a segment(s). Assist in management of vendor teams and new vendor staff selection/termination, evaluate vendor productivity/KPI attainment Recommend, develop, and administer policies and RCM procedures Collaborate with functional partners in Operations and Product to ensure RCM priorities are represented in software development planning Other duties as assigned View email address on jobs.smartrecruiters.com Qualifications Four-year degree in a relevant field of study preferred 7-10 years of medical billing or revenue cycle management experience required 7-10 years of customer service/success experience required 7-10 years of people management/team leadership experience required Strong ability to prioritize tasks and manage projects Extensive experience managing operational budgets needed for this position Experience in utilizing reporting to make strategic recommendations based on customer feedback and engagement Exceptional verbal and written communication skills Be a strong and caring people manager with exceptional interpersonal and management skills Be data-driven and make substantial individual, strategic and tactical judgments and recommendations Intermediate experience in Office suite required (Word, Excel, PowerPoint) Possess analytical and technical skills to improve time to value, profitability, and efficiencies in processes Ability to work with customers and colleagues in various roles, at all levels, including senior leadership Up to 10% travel is required Additional Information All your information will be kept confidential according to EEO guidelines.
At Therapy Brands , Diversity, Equity, Inclusion, and Belonging aren't just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.
We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ?
?We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.
Therapy Brands is an equal opportunity employer.
Benefits of working as a Director, RCM Operations in Eagan, MN:
? Learning opportunities
? Opportunities to grow
? Attractive package
