Customer Support Associate

Job Description:

Dean Foods is seeking a motivated and customer-focused individual to join our team as a part-time Customer Support Associate in our Indianapolis, Indiana office. As a Customer Support Associate, you will be responsible for providing exceptional service to our customers through various channels, including phone, email, and chat.

Responsibilities:- Respond to customer inquiries and issues in a timely and professional manner- Troubleshoot and resolve customer problems effectively- Keep accurate records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction- Identify opportunities to upsell or cross-sell products and services to customers

Requirements:- 3 years of experience in customer support or a related field- Confident and resourceful personality traits- Strong problem-solving and research skills- Excellent communication and interpersonal skills- Ability to work well in a fast-paced environment

Benefits:- Travel opportunities for training and conferences- Profit sharing program- Parental leave for new parents- Opportunity to work in an environment that sparks creativity and motivation

Equal Opportunity Statement:Dean Foods is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: May 8, 2024

If you meet the requirements and are excited about the opportunity to join a dynamic team and provide exceptional customer support, we encourage you to apply for the Customer Support Associate position at Dean Foods today.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.