Customer Success Officer - Work From Home

Job Description:

Salesforce.com is seeking a part-time Customer Success Officer to work from home in San Diego, California. This is an entry-level position ideal for individuals with at least 1 year of experience who are resourceful, confident, and possess strong persuasion and strategic planning skills.

Responsibilities:

- Manage a portfolio of customers and ensure their success with Salesforce products and services- Develop and maintain strong relationships with customers through regular communication and account reviews- Identify opportunities for upselling and cross-selling to increase customer satisfaction and revenue- Collaborate with internal teams to address customer needs and resolve any issues in a timely manner- Provide product training and support to customers as needed- Monitor customer usage data to identify trends and proactively address any potential issues- Contribute to corporate social responsibility initiatives to give back to the community

Requirements:

- Bachelor's degree in business, marketing, or a related field- 1+ years of experience in customer success, account management, or a related field- Strong communication and interpersonal skills- Ability to work independently and prioritize tasks effectively- Proficiency in Salesforce products and services is a plus- Resourceful and confident personality traits- Persuasion and strategic planning skills- Equal Opportunity Statement: Salesforce.com is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified individuals to apply, regardless of race, gender, age, or disability status.

Benefits:

- Dental insurance- Travel and spending expenses covered- Profit sharing opportunities

If you meet the requirements and are eager to work from home in a dynamic and supportive environment, apply by the deadline of May 1, 2024. Join Salesforce.com in making a difference and helping customers succeed!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.