Job Description:
Gilead Sciences, a leading biopharmaceutical company, is seeking a Client Relations Associate to join our team in Dallas, Texas. As a Client Relations Associate, you will be responsible for maintaining positive relationships with our clients and ensuring their needs are met in a timely and professional manner.
Responsibilities:- Communicate with clients via phone, email, and in-person meetings to address any questions or concerns they may have- Coordinate with internal teams to ensure client requests are fulfilled in a timely manner- Monitor client satisfaction levels and proactively address any issues that may arise- Provide regular updates to clients on the status of their projects and orders- Assist in organizing client events and meetings- Maintain accurate records of client interactions and transactions- Collaborate with the sales and marketing teams to identify opportunities for growth within existing client accounts
Requirements:- Independent and motivated individual who can work effectively both independently and as part of a team- Strong emotional intelligence and the ability to empathize with clients- Excellent critical thinking skills and the ability to problem-solve on the spot- Strong communication skills, both verbal and written- Ability to multitask and prioritize tasks effectively- Proficiency in Microsoft Office suite and CRM software- Bachelor's degree in Business, Marketing, or related field preferred- No prior experience required, entry-level position
Benefits:- Company-provided equipment- Travel opportunities- Free food at work- Opportunity for growth and development within the company
Working Environment:At Gilead Sciences, we strive for excellence and uphold high standards in all of our endeavors. We encourage creativity, innovation, and collaboration among our team members to achieve our goals and deliver the best possible results for our clients.
Deadline to apply: May 8, 2024
Equal Opportunity Statement:Gilead Sciences is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
