Chief Information Officer

SummaryThis position is located in the Office of the Chief Information Officer (OCIO), National Credit Union Administration (NCUA). The Chief Information Officer is responsible for the overall strategic direction and management of the NCUA's information technology (IT) resources.
Learn more about this agency
Help DutiesAs the Chief Information Officer, you will:
Exercise executive leadership, direction, coordination and control over the NCUA's IT programs, budget, services and resources necessary to support the mission and operations of the agency and applicable policies, directives, and regulations;Pursue operational excellence in executing the NCUA's business strategy through highly consistent, efficient, effective, and reliable manner to achieve or sustain target performance measures;Oversee and is accountable for the Office of the Chief Information Officer (OCIO) financial management process, including contract oversight, capital planning management, annual budget formulation, execution and monitoring;Serve as expert and senior advisor to the NCUA Board and Executive Director in the areas of information resources management, including information management systems, data processing and telecommunications services, and plans;In coordination with the Chief Financial Officer, supports the legal, appropriate, and effective acquisition of all agency IT products and services develops standards for the procurement, development, installation, operation and maintenance of systems and hardware;Oversee agency IT security programs to ensure the confidentiality, integrity, and availability of systems, networks, and data;Develop and manage customer-focused initiatives to re-engineer and improve program and IT practices while ensuring product quality and conformance to customer specifications;Support NCUA's Equal Opportunity Program and is proactive in assuring that all equal employment opportunity policies are fully implemented and met;Oversee recruiting and retaining highly qualified staff throughout OCIO.
Help Requirements Conditions of EmploymentYou must complete a Public Financial Disclosure Form.
You must be a U.S. Citizen.
This position is eligible for telework.
Suitable adjudication of background/security investigation is required.
You may be required to serve a trial or probationary period.
This position is subject to drug testing.
Qualifications
For the SS-02 grade level, you must have one year (12 months) of full-time specialized experience comparable in difficulty and responsibility to the SS-01/SES grade level in the public or private sector.
Qualifying specialized experience is defined as experience serving as an executive or senior official leading and managing an enterprise-wide information technology organization responsible for IT program management; technology strategy development and execution, monitoring and reporting of long-range IT plans; and experience overseeing solutions for secure operation of end-to-end IT services. You must provide specific details in your resume as to how your work experience meets the specialized experience for this position. Please include the month, year, grade and hours worked for each position held. Failure to provide specific details in your resume may result in an ineligible rating due to not meeting the specialized experience. Ensure that your experience and accomplishments reflect the Executive and Technical Competencies. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Executive Core Qualifications (ECQs): You must clearly demonstrate in your resume that you possess all the executive qualifications listed below. We recommend that your resume emphasizes your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.
Although it is not required, applicants are encouraged to address the Executive Core Qualifications and Technical Qualification separately.Leading Change. This qualification encompasses the ability to develop and implement an organizational vision, which integrates key national and program goals, priorities, values, and other factors. Inherent to it is the ability to balance change and continuity, to continually strive to improve customer service and program performance within the basic government framework, to create a work environment that encourages creative thinking, and to maintain focus, intensity and persistence, even under adversity.Leading People. This qualification involves the ability to design and implement strategies which maximize employee potential and foster high ethical standards in meeting the organization's vision, mission and goals.Results Driven. This qualification stresses accountability and continuous improvement. It includes the ability to make timely and effective decisions and produce results through strategic planning and the implementation and evaluation of programs and policies.Business Acumen. This qualification involves the ability to acquire and administer human, financial, material, and information resources in a manner which instills public trust and accomplishes the organization's mission, and to use new technology to enhance decision-making.Building Coalitions/Communication. This qualification involves the ability to explain, advocate, and express facts and ideas in a convincing manner, and to negotiate with individuals and groups internally and externally. It also involves the ability to develop an expansive professional network with other organizations and to identify the internal and external policies that impact the work of the organization.Technical Qualification (TQ):
Skill in leading, directing and managing information technology (IT) and CIO-related functions, activities, systems and programs in the Federal government, a state or local government, or a large organization. EducationEducation may not be used in lieu of specialized experience for executive positions.

Additional information Salary is set by the NCUA Board, unless delegated to the Executive Director, and is based on the position's and the individual's potential contribution to the agency's overall strategic goals and the executive and technical qualifications of the successful candidate.In addition to the standard benefits offered by Federal agencies, NCUA offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors. More information can be found by clicking here.Current and former federal employees must submit a Notification of Personnel Action, SF-50, that indicates grade, status, tenure and the full performance level (FPL) of the position held . Please do not submit an SF-50 for a cash/time off award.NCUA's SS positions are career positions in the competitive service, therefore you must also submit a Notification of Personnel Action, SF-50, from a previous federal position held with permanent tenure in the competitive service (i.e. an SF-50 from a previous GS-15 position). Holding a career SES appointment alone does not give you eligibility to be considered under this announcement. Current SES members will be assessed on both the ECQs and TCQs.Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at: http://www.sss.gov/NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about including your rights and responsibilities.Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.You may need to serve a one-year managerial probationary period.In accordance with the Fair Chance to Compete for Jobs Act of 2019 (Fair Chance Act), 5 U.S.C. Sec. 9202, and 5 C.F.R. Part 920, the National Credit Union Administration (NCUA) may not request, in oral or written form, that an applicant for employment disclose criminal history record information before the NCUA makes a tentative offer of employment, absent an exception. Complaints that the NCUA violated the Fair Chance Act must be submitted to or to, Office of Human Resources, Employee Relations, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314 within 30 days from the agency's alleged non-compliance with the Fair Chance Act.Read more
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
For Category Rating: Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree to which your background matches the competencies required for this position.
Your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.
If you meet the basic qualifications/specialized experience requirements, your resume will be evaluated by an NCUA ERB rating and ranking panel to determine the extent to which you possess the required executive and technical qualifications, your application will be placed in one of three categories based on the score of your ECQs/TQ:
Best Qualified - Applicants possessing experience that substantially exceeds the minimum qualifications of the position.
Well Qualified - Applicants possessing experience that exceeds the minimum qualifications of the position.
Qualified - Applicants possessing experience that meets the minimum qualifications of the position.
Best Qualified candidates will be referred to an NCUA ERB interview panel for a possible interview. The ERB interview panel will make recommendations on final selections to the appointing authority. Reference Checks: Reference checks will need to be conducted before an offer of employment for the top candidate(s) for this position. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process. Application of Veterans' Preference: The category rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10% must be listed in the highest quality category (except in the case of scientific or professional positions at the CU-09 level or higher).You may be required to take a leadership assessment.To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/********


Help Required Documents To apply for this position, you must provide a complete application package which includes:
1. Resume (required)
2. Other supporting documentation:
Cover letter (optional)Veterans' documentation (see below for requirements)CTAP/ICTAP documentation (see below for requirements)Veterans: If you wish to receive consideration for veteran's preference you must submit a copy of your veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service) along with a VA letter, SF-15, etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.
If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders or higher headquarters. CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:Copy of agency notice;Most recent performance rating; andSF-50 noting current position, grade level and duty location or Certification of Expected Separation, Reduction In Force separation notice.To be well-qualified and exercise selection priority for this vacancy, displaced federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP.