We are seeking a Chat Support Specialist to join our team at Asbury Automotive Group. This is a part-time position that allows you to work from the comfort of your own home in Indianapolis, Indiana, US. This is an entry-level position with no required years of experience.
As a Chat Support Specialist, your responsibilities will include:
- Providing online chat support to customers regarding products, services, and general inquiries- Assisting customers with troubleshooting technical issues- Resolving customer complaints in a timely and professional manner- Collaborating with other team members to ensure customer satisfaction- Maintaining accurate records of customer interactions- Adhering to company policies and procedures
To excel in this role, you will need to be adaptable and confident in your communication skills. You should possess strong problem-solving and analysis skills to effectively assist customers with their inquiries.
In addition to the mentioned responsibilities and requirements, the ideal candidate should also demonstrate the following personality traits and soft skills: - Adaptable- Confident- Problem-solving skills- Analytical skills
At Asbury Automotive Group, we prioritize quality in all aspects of our work, products, and services. We offer benefits such as free accommodation, relocation allowance, and parental leave to support our employees.
The deadline to apply for this position is May 2, 2024.
At Asbury Automotive Group, we are committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, genetics, sexual orientation, gender identity or veteran status. We are an inclusive employer and encourage individuals of all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.