Job Description:
Nuro is seeking a Chat Support Associate to join our team on a part-time basis, working remotely from home. As an Entry Level position, we require at least 1 year of experience in a customer service or support role. The ideal candidate will be driven and hardworking, with a strong ability to work well in a team.
Responsibilities:1. Respond to customer inquiries via chat in a timely and professional manner2. Provide accurate information and assistance to customers regarding products or services3. Troubleshoot and resolve customer issues effectively4. Maintain a positive and helpful attitude when interacting with customers5. Collaborate with other team members to ensure a seamless customer experience6. Utilize knowledge base and resources to provide accurate solutions to customer inquiries
Requirements:1. 1 year of experience in customer service or support2. Excellent written and verbal communication skills3. Ability to work well in a fast-paced environment4. Strong problem-solving skills5. Teamwork and people management skills6. High school diploma or equivalent
Benefits:1. Medical coverage2. Profit sharing3. Dental insurance
Working Environment:At Nuro, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to finding innovative ways to provide exceptional customer support while working remotely from home.
Deadline to Apply:May 11, 2024
Equal Opportunity Statement:Nuro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.