Chat Support Assistant - Work From Home

Job Description:

Navistar International is seeking a highly motivated Chat Support Assistant to join our team. This is a part-time, entry-level position that offers the flexibility to work remotely from home. As a Chat Support Assistant, you will be responsible for providing customer support through online chat platforms, assisting customers with their inquiries and resolving any issues they may have.

Responsibilities:- Respond promptly to customer inquiries via chat- Provide accurate information about products or services- Resolve customer complaints in a professional and efficient manner- Keep records of customer interactions and transactions- Collaborate with team members to ensure customer satisfaction- Stay up-to-date on product knowledge and company policies- Adhere to company guidelines and standards for customer service

Requirements:- 1 year of experience in customer service or a related field- Resourceful and hardworking attitude- Excellent people management skills- Strong planning and organizational abilities- Ability to work independently and as part of a team- Tech-savvy with proficiency in online chat platforms- Excellent communication skills- High school diploma or equivalent

Benefits:- Remote work flexibility- Vision insurance- Travel opportunities- Opportunity to align work with a greater purpose, contributing to a meaningful mission

Equal Opportunity Statement:Navistar International provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Navistar International complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Deadline to apply: April 7, 2024

Join our team and make a difference as a Chat Support Assistant with Navistar International! Apply now to be part of our dynamic and customer-focused organization.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.