Mellon Index, Associate, Cash Control RepresentativeAbout BNY Mellon Investment Management:BNY Mellon Investment Management is a leading investment manager, with $2 trillion* in assets under management as of December 31, 2023.. Through an investor-first approach, the firm brings to clients the best of both worlds: specialist expertise from sevn specialist investment managers offering solutions across every major asset class, backed by the strength, stability, and global presence of BNY Mellon. BNY Mellon Investment Management is a division of BNY Mellon, which has $47.8 trillion in assets under custody and/or administration as of December 31, 2023. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroomfor the latest company news.About MellonDriving client outcomes through perspective, precision, and partnership. Mellon is a global leader in index management and one of the world's largest institutional index managers by assets under management. Since 1983, Mellon's dedication to precision and client partnership has gone beyond the benchmark. Our storied history of innovation can be tracked back to the 1970s to founders William Fouse and Thomas Loeb, who are widely recognized as pioneering developers and champions of indexing. Armed with perspective earned from 40 years of experience, Mellon manages money for many of the world's most sophisticated clients, proving that index investing requires an active mindset.We're seeking a future team member for the role of Mellon Index Client Service, Business Technology Liaison to join our Mellon team. This role is based in Pittsburgh, PA, and is a hybrid working position.In this role, you'll make an impact in the following ways: Serve as a critical member of the Mellon Client Service team by analyzing business processes and recommending/driving technology changes to improve both the client and associate experience in the key function.Acts as the primary interface between technology and Mellon client service and reporting for defined projects. Advises internal groups on how to best address business issues, processes and opportunities through technology. Identifies areas for improvement.Analyzes and defines business requirements and functional or operational specifications for small to moderate sized projects of limited complexity. Interfaces with all areas of IT on behalf of the client service business to improve business processes.Collects and defines business or functional requirements and translates them into functional design, test planning, and user documentation processes. Formulates project scope, objectives, and constraints based upon user needs as well as knowledge of the application. Key focus on client reporting and other client service deliverables.Identifies and gathers business and system requirements, develops test strategies and plans, creates project and process specifications, coordinates with assigned project teams, and ensures that final requirements have been met upon project conclusion.Gathers information and provides analysis of business issues or client feedback for a specific function or application. Uses knowledge of business needs to provide design support to software and application development teams.Trains users on new or enhanced applications and/or systems that are more straightforward in nature.Uses general knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology.Helps with internal AUM and Sales Force Reporting processesResponds to client inquiries regarding their portfolio, company products, services and procedures. Researches and resolves operational or client issues. Provides reporting and other information as required.To be successful in this role, we're seeking the following: Bachelor's degree or the equivalent combination of education and experience is required.3-5 years of total work experience preferred. Technical experience preferred.Strong attention to detail, project management, technology acumen, ability to work across multiple stakeholder groups, and ability to influence and communicate effectively.At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion Bloomberg's Gender Equality Index (GEI)Human Rights Campaign Foundation, 100% score Corporate Equality IndexBest Places to Work for Disability Inclusion, Disability: IN – 100% score 100 Best Workplaces for Innovators, Fast CompanyCDP's Climate Change 'A List'Our Benefits: BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what#LifeAtBNYMellonis all about. #LI-HybridBNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
