DepartmentYouth Services
LocationNorthwest Library
Position typeFull-time (37 hours)
Employee typeNon-Exempt Union
Pay Range Number17
Salary range$22.06 - $27.58/HOUR
PurposeUnder general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties.
Essential Position FunctionsProactively provides customer serviceInterviews, researches, and answers questions from patronsRecommends materials based on patrons' interestSupports Librarians in developing and maintaining the collection, as directedMaintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assignedAssists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)Assists with planning, coordination and presentation of library programs, storytimes and special events, as assignedPerforms duties of Storytime Associate and Circulation Assistant, as needed Required experienceEducation, Training and/or ExperiencesBachelor's degree or a high school diploma or GED and an equivalent combination of education, training and experience, andA minimum of one (1) year of customer service experience; andAbility to pass alphanumeric sorting test; andAbility to pass computer skills test Knowledge, Skills, Abilities and Personal CharacteristicsProficient in the use of the Integrated Library System (ILS)Ability to maintain confidentiality and use appropriate judgment in handling information and recordsAbility to work accurately with attention to detailAbility to arrange items in alphanumeric and/or subject orderSuperior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skillsAbility to deliver programs and speak before groupsAbility to retain and follow circulation policies and proceduresProficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPointPhysical DemandsAbility to sit and use computer for extended periods and operate standard office equipment, dailyAbility to lift and move up to fifty (50) pounds, dailyAbility to push book trucks with up to 150 pounds of materials on them, dailyAbility to stand for extended periods, dailyAbility to perform repeated reaching, bending, climbing and squatting, dailyTravel by automobile is required occasionally ScheduleSunday (every 3rd): 12:00 pm - 5:00 pmMonday: 1:00 pm - 9:00 pmTuesday: 9:00 am - 5:00 pmWednesday: 9:00 am - 6:00 pmThursday: 9:00 am - 5:00 pmEither a Friday or Saturday each week (based on a rotating schedule): 9:00 am - 6:00 pm
