Workforce Management Specialist

Job summary
The Workforce Management Specialist creates and implements scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands.The employee delivers on 5 star service basics to all internal customers including staff and management teams in a collaborative and supportive environment.All department and property policies, practices, and procedures are observed while multiple tasks are completed.
Job seniority: associate level
Responsibilities
• Create scheduling solutions for departments that account for current business demands as well as exceptions.• Collaborate with department leaders to ensure accurate staffing levels and to formulate efficiency strategies.• Be a leading force suggesting scheduling changes and creating new business models.• Discover new best practices to enhance staffing while following current labor agreements.• Adhere to all ethical and equity when managing the scheduling process.• Determine the balance between optimum scheduling, service expectations and current legal/legislative requirements.• Work as a team completing daily schedule operations, such as leave requests and call outs.
Requirements
• High school diploma (Required), Bachelor's Degree or work experience in a related field (Preferred).• Previous experience utilizing Virtual Roster and Kronos software.• Proficiency with Microsoft Office software including: Excel, Word, Outlook and Power Point.• Available to work any time/day of the week.
Key Skills Needed
• Experience with Virtual Roster and Kronos software• Proficiency with Microsoft Office software• Excellent teamwork and collaboration skills