Job Description Workers' Compensation Claims Analyst Aon has a tremendous opportunity to partner with our clients within our Risk Mangement Outsourcing team. The Workers' Compensation Claims Analyst will work closely with the Workers' Compensation Managers of our client Hyatt, to manage the company's national Workers' Compensation program to mitigate exposure by limiting severity. The Analyst will manage the Med-Only Resolution Managers at the Third-Party Administrator (TPA), and the liaison between hotels and adjusters from inception to closure to ensure the investigation of all claims are completed. The Workers' Compensation Claims Analyst will monitor all Med-Only claims to ensure claims are closing in a timely manner to ensure the Med-only claims are within the reserve threshold. The Analyst will follow-up with Med-only Resolution Manager for release and MMI. (maximum medical improvement)
The Analyst will work with the Managers to create reports to review analytics for future claims handling. The Analyst will utilize Risk Management Information Systems (RMIS) and TPA systems to support other areas in Risk Management such as follow-up on colleague incidents and supporting company-wide, administrative loss prevention duties and department specific initiatives. The Analystl will manage assigned projects in support of the overall Risk Management objectives.
Responsibilities Manage all aspects of the Med-Only Workers' Compensation claim processes assigned to the Insurance Carrier/TPA across multiple jurisdictions including, but not limited to, claim reporting, medical management, reserving, communications, return to work, and closures. The Analyst will also work closely with the Managers to disseminate PC365 training and follow-up with the hotels, preferred provider updates and Risk Portal updates. The Analyst will work closely with other Risk Management teams to ensure proper routing of Service Now Tickets. The Analyst will serve as the primary claim's management contact for Med-Only Resolution Managers. The Analyst will review claims and determine if a claim needs to be converted to indemnity for further investigation. The Analyst will create reports to review data and analytics with Claim Managers for collaboration with Health and Safety team. Familiarity with various TPA RMIS and internal RMIS to provide claim information as needed. Support Risk Management Department and Workers' Compensation Claims Managers with various projects, tasks, and special assignments. Assist with oversight of hotels compliance with Work Comp laws, rules and procedures. Assist with notification of all including the Absence Management team, and transitional or modified duty at the hotel. The position responsibilities outlined above are in no way to be considered as all encompassing. Other duties, responsibilities, and qualifications may be assigned as necessary. Experience 2+ years' experience in managing Med-Only claims or Assistant of claims' team. Require minimal knowledge in Loss control methodology and reduction of incidents. Attention to detail to distinguish safety hazards. Understanding of data analytics and risk assessments. Excellent communication and interpersonal skills. Ability to prioritize tasks. Education Associate degree Technical Skills Experience or training utilizing Risk Management Information Systems and working with system vendors preferred. Proficient with Microsoft products (Excel, Word, PowerPoint). How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $60,000 to $65,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.
This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
We Offer You Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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