Workers Compensation Claims Specialist **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organizational skills? Do you have past workers compensation experience and a strong customer service mindset? If so, this Workers Compensations Claims Specialist opportunity could be a great fit for you!
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Workers Compensation Claims Specialist, you will investigate, evaluate, and process workers' compensation claims. Exceptional customer service and communication skills are critical keys to success, along with teamwork, demonstrated leadership skills and problem solving ability. You'll have 100-120 cases and be responsible for managing multiple priorities. As a Workers Compensation Claims Specialist, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others. This position will primary handle claims in Iowa, but at times you may be responsible for working claims in the other states in which we do business (South Dakota, Arizona, Utah, New Mexico, Minnesota, Kansas, and Nebraska).
We currently have 1 opening on this team which can be located in West Des Moines, IA, Eagan, MN or Las Cruces, NM. What It Takes to Join Our Team: College degree or equivalent plus 2+ years of workers compensation claims experience is required. Must have or obtain a solid understanding of work comp law/cases in Iowa, and have managed claims in other states. Strong negotiation and independent judgement skills are required. Must utilize independent judgement to arrive at decisions through sound and logical reasoning in order to handle more complex claims. A high degree of professionalism is required. Strong computer skills are required in order to quickly learn our multiple systems. Progress towards and attainment of industry education is expected. An Associate in Claims (AIC) designation is preferred within your first year of employment. What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and even an onsite medical clinic. Farm Bureau....where the grass really IS greener! If you're interested in joining a company that appreciates its employees, provides growth and professional development opportunities, and offers great benefits, we invite you to apply today!
