Web Chat Specialist - Remote Work

Job Description:O'Reilly Automotive is seeking a motivated and passionate individual to join our team as a Web Chat Specialist. This is a part-time, entry-level position that allows for remote work from the San Antonio, Texas area. As a Web Chat Specialist, you will be responsible for providing customer support through our online chat platform.

Responsibilities:- Engage with customers in a friendly and professional manner through online chat- Answer customer inquiries, provide product information, and assist with order processing- Resolve customer issues and complaints in a timely and efficient manner- Collaborate with other team members to ensure a seamless customer experience- Maintain accurate records of customer interactions and transactions

Requirements:- Strong communication skills, both written and verbal- Excellent presentation skills- Critical thinking and problem-solving abilities- Ability to work independently and multitask effectively- High school diploma or equivalent- No prior experience required

Personality Traits:- Motivated- Passionate

Soft Skills:- Presentation- Critical thinking

Benefits:- Disability insurance- Travel opportunities- Travel & spending expenses

Working Environment:At O'Reilly Automotive, we uphold the highest standards of ethical conduct and integrity. We strive to create a positive and inclusive working environment where all team members are valued and respected.

Deadline to Apply:June 1, 2024

Equal Opportunity Statement:O'Reilly Automotive is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce and encourage individuals of all backgrounds to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.