Web Chat Associate - Work From Home

Job description:

W.W. Grainger is currently seeking a Web Chat Associate to join our team on a part-time basis. As a web chat associate, you will be responsible for providing exceptional customer service through online chat support. This is a remote work position, allowing you to work from the comfort of your home in Washington, D.C., US.

Responsibilities:- Respond to customer inquiries and provide support through web chat- Assist customers with product information, order status, and general inquiries- Resolve customer issues and concerns in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Maintain accuracy and efficiency while multitasking in a fast-paced environment

Requirements:- Minimum of 4 years of experience in a customer service role- Resourceful and reliable individual with excellent communication skills- Proven ability to work independently and as part of a team- Strong cooperation and time management skills- Proficient in using web chat platforms and technology- Ability to thrive in an energetic and rapidly evolving work setting

Benefits:- Remote work flexibility- Joining bonus- Gym membership

Working environment:At W.W. Grainger, we value teamwork, innovation, and a positive work culture. As a web chat associate, you will have the opportunity to work in a dynamic and collaborative environment where your contributions are valued and rewarded.

Equal opportunity statement:W.W. Grainger is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment where all employees can thrive and succeed.

Deadline to apply: ********

Join our team and take your career to the next level with W.W. Grainger! Apply now to be a part of our growing team of customer service professionals.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.