Whole Foods Market is seeking a dynamic and customer-focused Web Chat Associate to join our team in Denver, Colorado. This part-time entry-level position is perfect for individuals with at least 1 year of experience who are confident, resilient, adaptable, and possess strong time management skills.
Responsibilities:- Engage with customers via web chat to provide exceptional customer service and support for any inquiries or issues they may have- Utilize knowledge of Whole Foods Market products, policies, and procedures to assist customers effectively- Resolve customer complaints or issues in a timely and professional manner- Work collaboratively with other team members to ensure a seamless customer experience- Stay up-to-date on product knowledge and any changes within the company to provide accurate information to customers- Handle multiple chat conversations simultaneously while maintaining a high level of customer service
Requirements:- 1 year of experience in a customer service or related role- Confident and resilient personality with the ability to handle difficult situations with grace- Strong adaptability and time management skills to thrive in a fast-paced environment- Excellent communication skills, both written and verbal- Ability to work independently and as part of a team- Basic computer skills and familiarity with web chat platforms- High school diploma or equivalent
Benefits:- Dental insurance- Parental leave- Retirement plan
Working Environment:At Whole Foods Market, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration, inclusivity, and a passion for delivering exceptional customer service. As a Web Chat Associate, you will have the opportunity to learn and grow in a supportive and vibrant work environment.
Deadline to Apply:June 12, 2024
Equal Opportunity Statement:Whole Foods Market is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
