Distinguish us from our competitors by building and maintaining long-term relationships with all stakeholders at our customer's facility. This position is also responsible for maintaining customer satisfaction by working in a professional and ethical manner with all stakeholders in the shipping process and ensuring the safekeeping, protection, and proper storage of all warehouse goods and products. Ensure the best interests of our customer are handled, and all customers are treated fairly and respectfully Position – Delivery Driver/Customer Service
Job Location – Eden Prairie MN
Starting Date – Immediate
Employment Term – Direct Hire
Employment Type – Full-Time
Work Hours (Shift) – 1st Shift (6:00am – 3:30pm)
Starting Pay – $19hr
Benefits – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus
Required Education – High School Diploma/GED
Required Experience – At least 1 year of experience
Warehouse Associate Essential Functions:
• Responsible for modeling our core values.
• Maintain a thorough knowledge of products to read customer sales order, shipping order, or
requisition to determine items to be moved, gathered, or distributed.
• Convey materials and items from receiving to storage or to other designated area.
• Sort and place materials or items on racks, shelves, or in bins according to predetermined
sequence such as size, type, color, or bin location.
• Assemble customer orders from stock, just-in, or cross-docked, and prepares orders for
shipment in a timely manner according to customer expectations.
• Properly marks materials with identifying information.
• Records amounts of materials or items received or distributed to properly maintain inventory
records.
• Perform cycle counts as directed.
• In partnership with appropriate individuals, document, investigate and resolve shipping and
receiving errors.
• Perform general housekeeping duties as directed which include but are not limited to bulb
replacement, recycling eligible items, floor sweeping, snow removal of walkways and docking
area, and record storage.
• Occasional training of new hires in same position
• Suggest improvements to various warehouse processes when able.
• Participate in development of department programs, systems, procedures, and methods of
operation.
Back-up Field Service Provider Essential Functions:
• Provide quick, efficient, and courteous service to customers including prevention and
resolution of problems or complaints.
• Transport product to customer facilities on schedule in company provided vehicle.
o Maintain cleanliness of delivery vehicle.
o Practice safe driving habits.
o Inspect and assist in fueling and maintenance of vehicle.
• Complete responsibilities for material handling and put away activities based upon account
requirement.
• Perform order scanning based upon account requirements.
• Perform cycle-counting inventory activities per scanning or vending areas based upon account
requirements.
• Perform general housekeeping activities per scanning or vending areas, as appropriate.
• Work cooperatively with Account Managers and other employees to:
o Develop and maintain customer relationships.
o Share information, opportunities, customer feedback, or issues.
o Suggest improvements to the various tools and mediums interfaces with their
customer to employees.
o Reconcile inventory discrepancies.
• Represent our company well as an approachable, friendly, service-oriented resource with familiarity
with the customer's environment.
• Attend scheduled meetings as directed.
