POSITION: WARD CLERK DEPARTMENT: NURSING SERVICE FLSA STATUS: NON-EXEMPT HOURS: 5PM-11PM JOB SUMMARY: Under direction and supervision of Supervisor/Charge Nurse of nursing unit, is responsible for manning the nursing station and performing clerical duties, reception duties, and requisitioning supplies, equipment, nourishments, and services from other departments as directed by Supervisor/Nursing Staff. JOB RELATIONSHIPS:
Responsible to: Supervisor or Nursing Staff
Regular Contact with: All hospital departments, Physicians, and the public. UNIFORM COLOR: Aqua RESPONSIBILITIES AND STANDARDS:
Understands the rules and regulations of Franklin Medical Center. Maintains good working relationships. Complies with established policies and procedures. Cooperates with all departments to achieve goals. Keeps all information confidential Maintains patient privacy. Acts in a professional manner. Follows dress code. Maintains a good attendance record and a current health record.
Always notifies Nursing Service if ill or cannot report for scheduled shift. Knows that repeated absenteeism is a reason for dismissal. Keeps current in the field of Nursing.
Attends annual in-service (includes fire and safety), monthly staff meetings, seminars when possible. Answers telephone. Must have excellent telephone manners. Must be able to take an accurate telephone message. Must be able to relay the messages in a timely and accurate manner. Must maintain professionalism at all times. Maintains good public relations. Will greet and help all patients and visitors, politely and promptly. Can use the intercom system efficiently. Will answer all calls promptly, politely, and in a professional manner. Able to navigate Cerner efficiently. Will be able to assist physicians and nursing staff as needed Keeps nurses informed. Passes all information to Charge Nurse or Supervisor obtained via telephone or other means in a timely manner. Maintains good working relationships with co-workers. Has the ability to perform various clerical duties Maintains a current diet sheet. Keeps dietary informed of all admits and discharges. Notifies admissions of change in patient admit status. Maintains a clean and safe physical environment. Keeps work area clean and neat. Notifies housekeeping as needed. Notifies maintenance as needed. Will request supplies and stock supplies from Purchasing Department as needed Does whatever it takes to his/her job done as long as it is legal, ethical, and moral. RELATIONSHIPS AND CONTACTS:
Supervisory Relationships:
Reports to Unit Supervisor or Nursing Staff.
Organizational Relationships:
Maintains contact with departments furnishing supplies and services to the unit.
Uses established hospital and nursing hierarchical structure for problems
grievances. DESIRED EDUCATION AND EXPERIENCE REQUIREMENTS AND OTHER PERSONNEL SPECIFICATIONS:
Education - High School graduate. On-the-job training or nursing assistant's course
(or equivalent training)
Experience- Familiarity with nursing department operation or ward clerk experience.
Computer skills desired.
Working Conditions: Mostly Sedentary position. Light Work. Occasional prolonged walking and standing. High level of stress. Visual and hearing acuity as well as cognitive function to make observations and communicate these to the other staff members. OSHA EXPOSURE CATEGORY B: EMPLOYEES IN THIS JOB CLASSIFICATION HAVE EXPOSURE
TO BLOOD-BORNE PATHOGENS. MISSION STATEMENT: As an integral part of our community, Franklin Medical Center's mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people. Our benefits include:
Competitive Pay Medical, RX, Dental, and Vision Basic Life Insurance Policy of $25,000.00 - Employer Paid Additional Employee Life Insurance Spousal and Dependent Life Insurance Short Term Disability Long Term Disability - Employer Paid Cancer, Accident, and Heart Policies 457B Retirement Plan - Up to a 3% employer match 401A Social Security Replacement Plan - 5% employer match Gym Discounts Medical Spa Discounts
