Video Banking Teller Location Pittsburgh, PA (Strip District area) : Customers are able to speak with a Video Banking Teller through a drive-thru, stand alone, or wall terminal. This video terminal allows the teller and customer to conduct virtually any type of teller banking transaction - all handled remotely. Through this new technology, one teller can help customers in multiple locations. Candidates must be willing to work a rotating schedule anywhere between the hours of 8:00 a.m. to 8:00 p.m., Monday through Saturday. Video Tellers work at our Strip District facility. Principal Activities: Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, and loan payments. Initiate conversations to uncover customer needs and promote Dollar Bank products and services, and effectively refer customers to appropriate team members when needed. Act with confidence by helping customers with their questions and take initiative while using sound judgment in decision making and problem resolution. Promote good customer relations by consistently providing quality service with a friendly demeanor, can-do attitude, and a willingness to always help. Qualifications: High School diploma/GED required Candidate must possess at least six months of cash handling and/or customer service experience; teller experience preferred. Excellent customer service and interpersonal skills required Good math aptitude and proficient computer skills are required Address 1
Liberty Commons Building Address 2
2700 Liberty Avenue Employment Status
Full-time FLSA
Non-Exempt Schedule Information
This position has a rotating schedule including some weekday evenings and some Saturdays. Video Tellers are available to assist customers Monday through Saturday from 8:00AM - 8:00PM. Benefits Information
Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.
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EEO Statement
Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled
