Position Overview The Utility Clerk is responsible for all or some of the following duties in the retail store: maintaining customer relations, greeting customers, maintaining the working area are clean and organized, arranging displays, offering information, bagging, cleaning/sweeping/mopping floors, and managing the carts.
To provide customer service by smiling, greeting and thanking all customers. To respond to customer questions/requests and explain store policies in a courteous manner. To bag customer purchases quickly insuring that the bags are not overloaded and the merchandise is not damaged. To clean store floors, check lanes, carts, restrooms, parking lot and cases. Safely use cleaning equipment and chemicals. To prevent loss of money and merchandise through removal of bottom-of-cart items, careful product handling, completion of price checks on not on file or miss-scanned items and correct identification of produce. To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a supervisor of any potential hazard immediately (water, broken containers, floor mats). To perform miscellaneous tasks assigned by supervisors and managers, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business. To understand the operation, safety requirements and restraints of bag stands, baler, case cutter, check lanes and intercom system. To bring shopping carts into the store from the parking lot so that NO carts are left on the lot. To return merchandise not wanted by customers (go back) to their location on the shelf. Travel Required:No Environment Store : Grocery Warehouse (50F to 90F) Warehouse : Freezer (-20F to 0F) Warehouse : Perishable Warehouse (28F to 60F) Skills Specialized Knowledge : Retail store knowledge helpful Special Skills : Accurate vision; Ability to learn, differentiate, and retain information regarding product lines/locations; Ability to provide courteous and friendly customer service; Ability to read,; Physical abilities: : Frequent amounts of smelling, standing, talking, reaching, stooping, kneeling, crouching, feeling; Constant amounts of walking, handling, lifting/carrying and pushing/pulling loads up to 80 lb, and hearing Other: : N/A Years Of Experience 0-2 : Some experience in a retail store preferred Qualifications High School Diploma - General Studies
Shift 1st Shift (United States of America)
