Job Description: TRIO SSS Success Coach
The TRIO SSS Success Coach is responsible for coaching students to ensure a successful transition to and through
college. They are responsible for providing coaching and intervention to an assigned caseload of students.
They are committed to students by ensuring student access to programs and services, helping remove barriers to student
enrollment and progression, and supporting and assisting students with achieving their educational goals.
They will also assist in recruiting TRIO students, leading workshops, and coordinating programming within the TRIO
SSS Office.
Primary responsibilities include:
? Counsels, advises and supports assigned students from enrollment through graduation
? Monitors progress of students in caseload with check-ins, scheduled meetings, and proactive outreach and
communication
? Responds to students' questions, concerns, and needs.
? Conducts academic coaching through individual or group sessions that help students assess their own
performance and develop academic success plans
? Assists students with processes related to registration, financial aid, student accounts, and other related topics, as
needed
? Tracks assigned students' progress to ensure academic progression
? Plans and conducts programming for students related to student success
? Assists with the planning and implementation of summer orientation and new student welcome week activities.
? Collaborates with other departments and services to understand processes, systems, and services and to resolve
student issues
? Monitors early-warning systems, in order to maximize proactive detection and interception of potential student
withdrawal
? Ensures effective outreach to students in a timely manner for important information (registration dates, drop/add,
etc.)
? Identifies at-risk students and connects them to campus resources
? Works closely with academic advisors to promote engagement and retention of students who have been identified
as being at-risk for disengagement and attrition
? Other duties as assigned
Required Qualifications:
? Bachelor's degree
? Minimum of 2 years experience related to student advising
? Experience serving students from diverse backgrounds, particularly those who identify as low-income, first-
generation, and/or disabled.
? Strong communication and teamwork skills
To apply, send a resume and cover letter to Review of applicants will begin immediately and continue until the position is filled.
University Standard Service and Excellence Expectations Coker's standards of service and excellence to the campus and community is an institutional priority for the university. We pride ourselves in our customer service, communication, and availability to our stakeholders and employees through efficient response times, detailed information, and professionalism.
Coker University readies undergraduates for personal and professional success through a distinctive four-year program that emphasizes a practical application of the liberal arts as well as hands-on and discussion-based learning within and beyond the classroom. Coker is ranked among the "Best Colleges" in the South by U.S. News & World Report as well as The Princeton Review. Located in Hartsville, Coker is within two hours of the cultural, financial and recreational resources of Charlotte, Columbia, Charleston and Myrtle Beach. Coker University, in compliance with all applicable state and federal laws, including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, marital status, veterans or military status, or against individuals with disabilities, or other legally protected classifications in the areas of employment, admission, financial aid or access to educational or extracurricular programs, activities or facilities.
