Trc Regional Support Analyst

Job summary
TRC Regional Support AnalystLocation: Remote in Atlanta, GAMake your mark at the world's largest HVAC company
Job seniority: mid-to-senior level
Responsibilities
• Customer Support & Research - up to 80% of role• Visits job sites, consults, directs and trains service techs, owners and sales reps on product application, maintenance and operation• Handles special projects relating to chiller issues and brings them to resolution• Consults with development engineering regarding product performance and issues• Assists manufacturing engineering with production and quality product issues• Customer Visits & Training - up to 10% of role
Requirements
• Associates degree fifteen or more years of related experience and/or training; or equivalent combination of education and experience• Demonstrated proficiency in the MS Office Suite• Experience communicating with clients or internal business partners• Demonstrated research and problem-solving skills• Travel required, up to 40%
Key Skills Needed
• Proficiency in the MS Office Suite• Communication skills• Research and problem-solving skills
Benefits
• Medical, Dental and Vision• Paid Time Off• 401K Savings Plan• Comprehensive benefits program