Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!
Requisition Summary The Travel Operations Analyst is responsible for ensuring that PACCAR's Travel and Expense systems and programs are running efficiently. This position works closely with the Global Travel and Expense Manager to implement key programs and execute PACCAR's overall corporate strategy for Travel and Expense. This position requires someone who can manage their time effectively, guaranteeing that time-sensitive issues are resolved promptly. Additionally, as this role interfaces frequently with PACCAR users at various levels of seniority within the company, it is paramount that the rockstar selected for this position have excellent communication skills and can articulate themselves well when conveying information.
This r ole is located at the PACCAR Corporate Office (Bellevue, WA).
Job Functions / Responsibilities Work closely with PACCAR users of Concur to ensure that PACCAR's Travel and Expense policies are followed Provide prompt support to internal users on a variety of issues by responding to telephone calls, emails, and "in-office" requests. Log requests and escalate, as necessary Own the daily operations and program strategy to control costs and mitigate risk Understand and explain system features and benefits as it relates to customer needs Meet or exceed customer expectations by anticipating and resolving issues Collaborate with other departments (e.g. Accounting, HR, Legal, Operations, Internal Audit) to support key deliverables Develop and deliver traveler communication, training, and education, to ensure understanding of processes, procedures, and policy compliance Communicate and conduct meetings and formal presentations with suppliers and PACCAR personnel at all levels of management Participate in SOX-related activities and compliance audits Perform additional responsibilities as requested, to achieve business objectives Qualifications & Skills Strong attention to detail and accuracy Ability to prioritize multiple requests while exceeding customer expectations Excellent communication skills (oral and written) Respect of confidential client and organization information Professional presence - able to represent the company capably, inspiring confidence from suppliers and teammates Team player willing to support multiple areas of the business Proficiency with MS Office Suite Prior experience with Concur preferred 1-3 years of related experience Education
Bachelor's degree required Certifications in travel or hospitality preferred Benefits As a U.S. PACCAR employee, you have a full range of benefit options including:
401K with up to a 5% company match Fully funded pension plan that provides monthly benefits after retirement Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time Tuition reimbursement for continued education Medical, dental, and vision plans for you and your family Flexible spending accounts (FSA) and health savings account (HSA) Paid short-and long-term disability programs Life and accidental death and dismemberment insurance EAP services including wellness plans, estate planning, financial counseling and more This position is also eligible for a holiday gift Additional Job Board Information PACCAR is an E-Verify and Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Travel Operations Analyst role is $65,500 - $90,000 annually. Additionally, this role is eligible for the full range of benefit options listed above.
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