We are hiring a capable Training Developer to join our all-star team at JPMorgan Chase Bank, N.A. in Chicago, IL.
Growing your career as a Full Time Training Developer is an amazing opportunity to develop exceptional skills.
If you are strong in critical thinking, presentation and have the right drive for the job, then apply for the position of Training Developer at JPMorgan Chase Bank, N.A. today!
The training developer will learn the current lockbox operations, workflow and how emerging technologies will impact and change the operators in the future state. This position requires interfacing with multiple support teams, including business analysts, user acceptance testers, technology partners, and trainers to ensure successful training implementations. The expected training solutions should be hands-on, interactive, engaging and concise utilizing adult learning theories as well as the latest training development methodologies and tools. This role also requires a poised and flexible team player who is an experienced writer and editor and comfortable multi-tasking in a fast-paced environment. Communicating complex information in a clear, concise, and accurate way is crucial in this role.
Job Responsibilities: Research, develop, publish, and refresh training content for technical operations workflow. Understand technology's impact on users at all levels and develop appropriate training content to support learning systems. Identify and implement appropriate training delivery methodology by content and audience. Partner with division management, peers and other support teams to develop appropriate training content. Support the operation sites during system and production implementation of new procedures and processes. Create presentations and informational videos that support business initiatives or project implementations. Collaborate with business analysts, trainers, operations staff, and technology partners to deliver the documentations timely and accurately.
Required Qualifications, Skills and Capabilities:
Relevant Bachelor's degree or equivalent four-year practical experience working in an operation/production, a finance institution, or a fast-paced business environment. Excellent writing, editing, organization skills, and strong attention to details. Intermediate to advanced level of competency Intermediate to advanced level of competency in video and audio editing using tools such as Camtasia and Audacity. Preferred experience in building virtual reality learning content for machine operation or other simulations. Proficient competency in using Microsoft Word, PowerPoint, Visio, SharePoint, and video/audio/graphic editing tools such as Audacity, Camtasia, SnagIT, Photoshop, in Adobe Captivate 9 , advanced action scripts, or equivalent web-based training authoring tools.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
Benefits of working as a Training Developer in Chicago, IL:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary
