Training Content Specialist

Job summary
Training Content SpecialistResponsible for developing and managing training contentSupports national and regional training strategies
Job seniority: mid-to-senior level
Responsibilities
• Develop training content and assets for Sales Support initiatives• Facilitate and deliver training sessions• Manage Sales Support Training calendar• Coordinate alignment between Field Training Team and Sales Support training initiatives• Assess emerging field training needs• Partner with Sales Support Specialist to develop and deploy training content and assets• Manage and curate Sales Support and Customer Service (CS) training library• Develop, maintain and manage global CS Manuals• Support regional training strategies• Maintain strong partnerships with Field Trainers
Requirements
• High School diploma or equivalent• Certificate or Bachelor's degree in Instructional Design preferred• 2 years of experience in Training Content Development• Strong listening and verbal communication skills• Ability to lead and motivate a team• Proficiency in English and Spanish• Experience with word processing and spreadsheet software• Ability to solve practical problems• Ability to interpret and summarize reports and communications• Ability to read, write, and present information effectively
Key Skills Needed
• Training content development• Facilitation• Calendar management• Partnership building• Communication• Problem-solving
Benefits
• 401(k) with matching• Dental insurance• Employee assistance program• Employee discount• Flexible spending account• Health insurance• Life insurance• Paid time off• Retirement plan• Tuition reimbursement• Vision insurance