Training And Development Intern

Summary of the Position: The Training & Development (T&D) Intern will primarily support the T&D team with daily training administrative duties, operations and other department training needs, training scheduling & tracking in the Learning Management System (LMS), and training design & delivery projects.
Responsibilities: Engage with operations or other department staff, on-the-job (OJT) trainers and supervisors to ensure all required training records (SOP and OJT) are completed and documented correctly and follow good documentation practices (GDPs). Help facilitate coordination of training schedules for new hires and OJT trainers. Assist training teammates with updating OJT training materials as needed. Assist with coordinating NEO GMP sessions and Train-the-trainer (TTT) sessions and materials. Help resolve employee training related issues as they arise. Attend and observe meetings and trainings to assist with the design, delivery, and/or evaluation of in-house learning initiatives. As appropriate, help create and support department monthly training metric updates, training promotions, newsletters, and contests. May assist with research for learning projects or other short-term assignments as appropriate. Assist with performing daily administrative duties to support training to include: process training forms, maintain employee profiles, training items, curriculums, groups, assignments, file training records and other related activities. Help monitor training status, metrics, and reporting to ensure compliance and on-time training completions. This requires reporting access in Paycom LMS. Provide a high level of customer service and look for areas of opportunity within the operation for continuous improvement. May be called upon to support other training & development functions as needed. Minimum Requirements: High school graduate currently pursuing or planning to pursue an undergraduate degree. Interest or coursework in human resources, adult learning & education, organizational development, business management, instructional design, or related field. Ability to work on a team and independently on projects and tasks. Experience using Microsoft suite. Demonstrated leadership, adaptability, and integrity. Exhibit good communication skills, be self-motivated and detail oriented.
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