Orangetheory Fitness is a trendsetting global franchise fitness organization with several hundred locations open in the US, Canada and globally with more than 500 new fitness studios under development across the nation and internationally.
SUMMARY/OBJECTIVE
The Marketing Traffic Coordinator will be instrumental in ensuring timely creation, production, and distribution of marketing materials, art files, promotional products, and resources to our network of Orangetheory locations. This position monitors the workflow of projects across various departments and groups, including the internal marketing team, external agencies, and print suppliers. The Marketing Traffic Coordinator will develop schedules and maintain constant communication between all involved departments and parties to ensure deadlines are met and product is successfully delivered. They will set expectations and deadlines based on the bandwidth of the team—and maintain detailed reports on the status of projects.
ESSENTIAL JOB FUNCTIONS
Core duties and responsibilities include the following. Other duties may be assigned.
• Work with internal departments to determine promotional materials needed and gather requirements for Orangetheory initiatives
• Review all incoming projects to ensure the necessary information is provided in order to complete the job
• Develop schedule for completion and distribute to key players involved including designers and agencies
• Communicate project details with print supplier; determine print specifications, quantities needed, and packaging recommendations; provide shipping addresses, and approve artwork proofs
• Coordinate auto-shipments and kitting implementations; provide shipping lists, determine quantities and approve quotes / pricing
• Create one-sheeter document to ship with all kits explaining kit contents, necessary instructions, and post and removal date
• Track shipments to ensure timely delivery to all studios
• Serve as point of contact for franchisees to follow up on orders or assist with customer service inquiries regarding product delivery
• Work with print supplier to monitor inventory; coordinate replenishment and artwork refreshes as needed
• Review and approve custom artwork requests and work with print designers to ensure design changes are in alignment with brand standards and offerings
• Hold weekly status calls with print suppliers to discuss upcoming projects materials and projections
• Assist print supplier with managing content and items on the CustomDocs website portal; categorizes new content so that it is discoverable and available to franchisees
• Communicate new product offerings, order status updates, and buying procedures to franchisees via Orangetheory Brand Central, webinars, and newsletters
• Troubleshoot shipping delays; resolve discrepancies and suggest best practices for improved operations going forward
• Notify internal and external team members as tasks that need attention are completed; provide frequent status updates
REQUIRED EDUCATION/EXPERIENCE:
• Knowledge of print production, materials, and supply chain logistics
• Minimum 1-2 years in a traffic coordination, marketing, project management or similar role
• Experience in the franchise industry a plus but not required
• College Degree preferred
AAP/EEO STATEMENT
Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants which are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
*Full Job Description Upon Interview. Experience Required 1 - 2 years: Print Production, Materials, Supply Chain 1 - 2 years: Project Management, Traffic Coordinating, Marketing Preferred 1 year(s): Fitness Industry Education Preferred Associates or better in Marketing or related field Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Motivations Preferred Peer Recognition: Inspired to perform well by the praise of coworkers Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization See job description
