POSITION PURPOSE
The Triage Clinician Lead is part of the person-centered integrated team and provides oversight to each team member, The Lead provides direct and indirect services to persons who present to the local Crisis Stabilization Center (CSC). They serve as the main assessor for these individuals who are in a behavioral health crisis and will complete the Open Access assessment, when applicable. This clinician will take the lead in directing the overall flow and referral processes at the CSC.
ESSENTIAL FUNCTIONS JOB SPECIFIC
Triage individuals who present at the CSC by swiftly, but kindly, assessing the individual who will, most likely, be experiencing some sort of behavioral health distress
Philosophically u
nderstand the purpose is to avoid unnecessary hospitalization and/or law enforcement contact
When clinically appropriate, provide full assessments to complete Open Access
Assessing appropriateness/readiness of referrals for all services, both internally and externally
Function as the lead for the multi-disciplinary team
Maintain client records, following agency and state regulations including knowledge of utilization management criteria
Will provide culturally competent services to meet the unique cultural needs of each agency consumer and family member
Be knowledgeable of other human/social services for purposes of referral if the agency is unable to provide a particular service and maintain documentation of such referrals
Interface with other community partners (such as law enforcement, emergency medical personnel, etc.) to provide holistic services to persons served
Other duties as assigned by supervisor
ESSENTIAL FUNCTIONS/CORE COMPETENCIES ?
013; COMPANY WIDE
Regularly attends work except for approved absences
Attends all training as required
Maintain professional, champion behavior
Provides quality customer service
Provides services with a commitment to service excellence
Works in a way that exhibits a commitment to personal excellence
Team oriented and values diversity
QUALIFICATION(S): DESIRED DEMONSTRATED KEY COMPETENCIES
Analytical Thinking
Change Readiness
Collaborative Relationships
Conflict Resolution
Creative Thinking
Communication Oral
Communication Written
Decision Making
Empowers Others
Flexible Thinking
Forward Thinking
Leadership
Multitasking/Planning
Organizational/Time Management
Problem Solving
Project Management
Risk Management/ Assessment
Strategic Thinking
Teamwork
Technical Expertise
QUALIFICATION(S): EDUCATION
If individual is a RN:
Associate/Bachelors degree in nursing required
Masters degree in nursing preferred
If individual is a licensed therapist:
Masters degree in counseling, social work, or psychology required if candidate is a licensed therapist
QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
If individual is a RN:
At least two (2) years experience in a psychiatric or substance abuse treatment setting required if a Masters in nursing degree is not obtained
If individual is a licensed therapist:
At least three (3) years similar work experience preferred
Working knowledge of DSM-5 required
QUALIFICATION(S): LICENSURE/CERTIFICATION
Must have (at least) one of the following credentials:
RN (QMHP Qualifying)
PLPC
LMSW
LPC
LCSW
LMFT
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
Employment Type: Full-Time
