Telephone Operator

Job summary
Telephone Operator (SY) Location Syosset, NYAnswers and routes calls received by the Hospital's main telephone numberOperates the PBX telephone console
Job seniority: entry level
Responsibilities
• Answers and routes calls received by the main Hospital telephone number• Provides patient room and visiting hours information assistance to callers• Pages authorized personnel overhead and/or on paging system• Monitors all emergency alarms and dispatches appropriate response teams• Maintains appropriate logs and records• Provides access to telephonic interpreter services for callers with limited English proficiency• Performs miscellaneous clerical duties• Performs related duties, as required
Requirements
• High School Diploma or equivalent, required• Ability to work additional shifts, as needed• Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress