Technology Support Associate Fall 2024

Posting Details

Position Information

Winthrop Position TitleTechnology Support Associate Fall 2024

Job Purpose

The Instructional Technology Center (ITC) serves to offer technology assistance and support to students, faculty, and staff in the College of Education (COE). There are two Graduate Assistant positions in the COE that provide instructional technology support to faculty and students. The support occurs in classrooms or in the ITC and is scheduled by the ITC Director.

Duties and Responsibilities• Troubleshoot a variety of technical problems that may occur in the classroom or as faculty are preparing to teach, including hardware problems such as video, sound, or projection issues. Other potential problems could be related to software, such as the use of Blackboard or the Microsoft Office or Adobe Suite.• Assist faculty and staff in the use of technology tools in their office• Should also be well versed in how to assist faculty and students as they work through the edTPA process• Assist faculty as they are using a technology that they are unfamiliar with during class

Qualifications• Familiar with Microsoft Office applications• Ability to successfully work within a team environment• Strong communication skills• Strong customer service skills

Preferred Skills• Ability to troubleshoot technology problems• Additional technology skills are appreciated but not necessary as many skills are learned on the job

Pay Rate16.67/HR

Type of PositionGraduate Associate (hourly)

Position LevelGraduate

Hours Per Week20

Posting Detail Information

Posting Number2024SD0188P

Open Date03/26/2024

Close Date

Desired Start Date08/19/2024

End Date12/11/2024

Special Instructions to Applicants

Read Guidelines prior to applying:

https://www.winthrop.edu/uploadedFiles/graduateschool/assistantships/GA-Guidelines-22-23.pdf

PLEASE NOTE

*Supplemental questions are considered part of your official application.*Please complete the entire application, including all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant meets the position qualifications.*Students who are paid by the hour must enter all hours worked on their time sheet each day they work and submit completed time sheets by the deadline. Failure to do so may prevent future employment.
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