Technician, Field Svc I

Job summary
Canon Solutions America is seeking a Field Service TechnicianThe job involves routine maintenance of Canon-supported productsRequires delivering amazing experiences and elevated efficiency
Job seniority: entry level
Responsibilities
• Reporting product failure trends and serviceability issues• Providing efficient on-site maintenance• Maintaining technical information and records• Ensuring strong customer communication and satisfaction• Maintaining the performance of assigned machines• Facilitating performance to achieve overall metric targets
Requirements
• High School diploma or equivalent experience• Basic understanding of internet environments• Ability to travel and possess a valid driver's license• Capable of working in a 24/7 environment and shift work• Ability to lift 50 pounds and be physically active• Obtaining necessary security and clearances to enter customer premises