Who we are? As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide.
Our Culture
CAP employees make a meaningful difference by partnering with colleagues customers and members on challenging and rewarding work
CAP provides its employees with an energetic and collaborative work environment and encourage opportunities to further develop their skills-offering reimbursement for educational programs and participation in events that enhance your skills
We offer a generous compensation and benefits package, 401K, and more
Brief Description
The Technical Specialist I is responsible for: Researching, developing, interpreting and delivering Surveys, Anatomic Pathology Education and Quality Management programs (Surveys) and scientific committee projects to meet customers' needs and support CAP objectives.
Assisting with communication and consultation services for a broad constituency, internally and externally.
Identifying and supporting process improvements and supporting department projects.
Working with minimal supervision, using comprehensive decision making skills and diverse procedures/policies requiring analytical and interpretive thinking to manage and develop Surveys products.
Specific Duties
Primary duties and responsibilities of the Technical Specialist I: Validate technical accuracy of Surveys and Quality Management programs through:
critical oversight ofcreation of documents,
critical review of analytical and statistical reports for accuracy and identification and reconciliation of any unexpected data
consultation with committee members, material vendors and in vitro diagnostic companies to ensure information in program materials (ie, kit instructions, PSRs) are accurate
integration of information from all contributing sources, and
coordination of production schedules.
Manage and ensure accuracy ofdatabases/specifications result forms.
Adhere to all established timelines for development and delivery of documents/materials related to assigned programs.
Works with minimal supervision on assigned tasks and programs.
Assist with providing orientation, direction, and ongoing management to committees in areas of: CAP policy
operational procedures
information routing
resources, responsibilities, and strategic planning
Work with committee members to solicit ideas for new programs or enhancements to current programs
Assist with providing comprehensive consultative servicesto all internal groups impacted by the Surveys Programs.
Responsibilities to these areas may include:
document/systems development and review,
gather, manage, and interpret information from internal or external sources,
respond to questions or problem solving as issues arise, and
manage materials piloting.
Participate in cross departmental projects and foster interdepartmental collaborations as assigned.
Assist with providing excellent customer service and consultative services externally on an ongoing basis.
Major interfaces include:
Participant laboratories
Federal and State regulatory agencies
Other medical societies (ie AMP, AACC, AABB)
NIST, CLSI
Commercial manufacturers
International standards setting organizations
Identify operational improvements and efficiencies for Scores and other relevant technologies
Maintain awareness of activities in the field of laboratory medicine in assigned disciplines and for regulatory and legislative processes in general.
Support committee meeting preparation activities and contribute to meeting minutes and staff report.
Other duties as assigned
Knowledge / Skills Required / Preferred
Personal: Good judgment
Self-initiator
Excellent decision-making abilities
Excellent listening, verbal, written, and organizational skills
Excellent customer service
Professional: Able to prioritize
Able to bring teams to consensus
Able to communicate and apply technical information to a diverse audience.
Technical: Computer proficiency
Education / Experience
Education: Baccalaureatedegree required
Experience: A minimum of 3 years of clinical laboratory experience, quality assurance, or regulatory health care environment, in roles of increasing responsibility and scope.
Related certifications: MLS/MT/MLT (ASCP); HT (ASCP); CT (ASCP) highly recommended
Additional Criteria
Location: The Technical Specialist I role is based out of the Northfield, IL headquarters and must reside within reasonable commute to the office.
Travel: Travel required, approximately 10%
"The College of American Pathologists requires all new hires in customer-facing roles to be fully vaccinated for COVID-19 prior to the first date of employment. If you are unsure whether this position is customer-facing, please inquire with Human Resources. As required by applicable law, The College of American Pathologists will consider requests for Reasonable Accommodations."
Equal Opportunity Employer The CAP is an equal opportunity/affirmative action employer, providing equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, creed, color, religion, sex, gender identity and/or expression, national origin, age, ancestry, disability or genetic information, military status, sexual orientation, marital status, citizenship status, order of protection status, homelessness, or any other characteristic protected by federal law and the applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants have rights under Federal Employment Laws: Family and Medical Leave Act Equal Employment Opportunity Employee Polygraph Protection Act
