Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.Smartsheet is looking for aTechnical Solutions Engineer, EMEAwho will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential. This high profile role is part of the Solutions Engineering team.Responsibilities:Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum valueBuild proof of concepts to demonstrate the capabilities of our products and services to customersBuild solution diagrams that clearly articulate the technical architecture and requirements of proposed solutionsBe a technical SME for the Presales organizationProvide expert knowledge on what can/can’t be done using Smartsheet’s products together with other tools to solve customer needsBe a recognized Smartsheet technical expert and develop relationships with partners on the Product and Engineering teamsActively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers Work with Product Management and Operations as the customer advocate on technical feature requests. As part of the role you will help promote the product vision to make sure it is always aligned with our customer’s signalRequirements:5+ of experience as a Sales Engineer or relevant security position in SaaS and/or enterprise softwareTechnical knowledge of the underlying technologies used in SaaS applicationsFamiliarity with Smartsheet products such as Core App, Bridge, Resource Management, Premium Apps, Control Center, ConnectorsAbility to explain technical concepts to non-technical audiencesAbility to develop complex technical solutions to demonstrate value to customersUnderstanding of Service/User Management from an IT perspectiveExperience working with APIs and standard authorization protocols (OAuth2, SAML/SSO, OpenID, etc.) Experience with iPaaS/workflow automation platformsExcellent problem-solving skills and a curious mindset to identify and resolve complex technical challengesProficiency with programming languages such as JavaScript or PythonExperience with GitHub and/or GitLab is a plusExperience/understanding of AWS, Azure, or GCP is a plusFamiliarity with the MEDDIC Pre-Sales/Sales methodology is a plusSmartsheet certified is a plusIT User/System Management certification (ITIL Certification) or equivalent is a plus Willing to travel periodically based on customer and business needsBachelors (BA/BS) degree preferredPerks & Benefits:Employer-paid Private Medical and Dental, additional cost for family membersEquity - Restricted Stock Units (RSUs) for eligible rolesLucrative Employee Stock Purchase Program (15% discount)Monthly contributions toward your pensionMonthly stipend to support your work and productivity25 days paid for Holiday + Bank Holidays + Flexible Time Away Program20 weeks fully paid Maternity Leave12 weeks fully paid Paternity/Adoption LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to LinkedIn Learning online coursesCompany Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.Teleworking options from any registered location in the UK (role specific)Get to Know Us:At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!Equal Opportunity Employer:Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
