Technical Business Analyst

Job Description Job Title: Clinical Systems Analyst/ Technical Business Analyst
Location: Remote (EST/CST Hours) – 25-30% Travel Required
Work Authorization: USC/GC Holder
Job Type : Contract-to-Hire Employment Eligibility:  Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or "corp to corp" agreements). Job Summary
The Clinical Systems Analyst is responsible for the new CM/UM Software and workflows. This includes being the consultant, supporting expert and agent of change for the CM/UM software and workflows. The Clinical Systems Analyst will be the point of contact for users with configuration and troubleshooting related requests. 
Duties and Responsibilities Review, evaluate, and test new software and software updates. Develop and implement approved process flows with team members. Work with business to gather requirements, build workflows, documentation, and then relay them back to respective teams. Develop documentation to assist with the software training program. Ability to provide end-user and manager-level training on the software needs presented. Develop reports using MySQL in Microsoft Report Builder. Prioritize and implement requested changes to the system. Ability to assist users with troubleshooting as issues arise and are reported via the Helpdesk. Work closely with the CM/UM Software vendor support staff to resolve software issues. Test upgrades to various clinical applications. Education and Experience: High School diploma required. Bachelor's degree in information systems or equivalent relevant experience preferred. High level of technical expertise and broad knowledge of hardware, software, and programming. Excellent analytical skills.